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FAQ

What medium do you use to paint?
My paintings are all done with acrylics and water soluble oils. The combination of which blends really welll to allow for more detail. The oils are richer in color and dry in less time then the acrylics and this gives the paintings more texture and color.
What do you paint on?
I tend to paint more on wood these days. The paints absorb into the wood and give it more depth without a lot of buildup that you get with canvas. I still paint on canvas however, but not as often.
Shipping?
Orders are mailed within 2-7 days after receiving the payment. No notification will be sent upon receiving the order or when shipped. Service within Canada is through Expresspost and should arrive within a few business days. Shipping Internationally is done with standard AirMail unless a request and additional funds are added to order.
LOST or DAMAGED ITEMS
The Official Camilla d’Errico Store is not responsible for lost or damaged items.

Items are packaged as carefully as possible, but sometimes the post office isn’t as careful as we’d like them to be. But we cannot be responsible for damaged caused by the outside world. Sorry.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.